Privacy Policy

Introduction

velarionthas is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us and information automatically collected when you use our services:

Personal Information

• Name, email address, phone number, and postal address
• Financial information relevant to our planning services
• Communication preferences and consultation notes
• Payment information and subscription details

Usage Information

We automatically collect information about how you use our website, including your IP address, browser type, pages visited, time spent on pages, and referring websites.

How We Use Your Information

• Provide financial planning consultations and advisory services
• Process payments and manage your subscription
• Communicate with you about our services and updates
• Improve our website and service offerings
• Comply with legal and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Primary Basis:: Consent for service provision and legitimate interest for business operations

Information Sharing

We may share your information in the following circumstances:

• With service providers who assist in delivering our services
• When required by law or to protect our legal rights
• With your consent for specific purposes you authorize

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, this means 7 years after our relationship ends, in accordance with Australian financial record-keeping requirements.

Your Privacy Rights

Under Australian Privacy Principles, you have the following rights:

• Access to your personal information we hold
• Correction of inaccurate or incomplete information
• Deletion of your personal information where legally permissible
• Restriction of processing in certain circumstances
• Data portability for information you provided
• Object to processing based on legitimate interests

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie practices, please review our Cookie Policy.

View Cookie Policy Cookie Policy

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18 without parental consent.

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact our Privacy Officer at contact@velarionthas.com or +61 415-762-264.